英文客服热线 Customer Service Specialist (English Hotline)招聘 - 广州仓讯电子技术服务有限公司
- 工作经验
- 1-3年
- 工作性质
- 全职
- 学历要求
- 大专
- 薪资待遇
- 2001-4000元
- 招聘人数
- 5人
- 发布时间
- 2016-12-22
- 工作地点
- 广州
- 福利待遇
Provide professional customer service to HK VIP Business customers
Responsibilities:
-Handle customer enquiries in a timely manner in a call centre environment
-Follow-up on customer enquires, fault cases and complaints to assure action
-Communicate with customers and inter-departments to assure actions when necessary
-Identify, investigate and resolve customers' issues
-Prepare correspondence and Call Centre activities related reports
-Shift duty is required, includes Sundays & Public Holidays
Requirements:
-College graduate or above
-Customer oriented & interested in dealing with people at all levels
-Good command of both spoken and written English & Chinese
-Good spoken Putonghua is an advantage
-Pleasant, mature, independent and able to work under pressure
-Good inter-personal and communication skills
-Shift duty is required
-Telecom Industry experience is preference
Responsibilities:
-Handle customer enquiries in a timely manner in a call centre environment
-Follow-up on customer enquires, fault cases and complaints to assure action
-Communicate with customers and inter-departments to assure actions when necessary
-Identify, investigate and resolve customers' issues
-Prepare correspondence and Call Centre activities related reports
-Shift duty is required, includes Sundays & Public Holidays
Requirements:
-College graduate or above
-Customer oriented & interested in dealing with people at all levels
-Good command of both spoken and written English & Chinese
-Good spoken Putonghua is an advantage
-Pleasant, mature, independent and able to work under pressure
-Good inter-personal and communication skills
-Shift duty is required
-Telecom Industry experience is preference
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